A3S IT Services

0431 552 908

Sydney · Melbourne · Remote

IT support that keeps small teams working

Managed support, Microsoft 365, networking and onsite help for businesses in Sydney and Melbourne.

Call 0431 552 908

Mon–Fri 8:30am–5:30pm

A3S SYDNEY MELBOURNE REMOTE ONSITE HELPDESK A3S SYDNEY MELBOURNE REMOTE ONSITE HELPDESK

Getting started

How it works

Three steps

  1. 01Tell us what breaks
  2. 02We scope and quote
  3. 03Ongoing support or one-off fix

Services

Six things we cover

01

Managed IT support

Helpdesk and regular maintenance on a monthly plan, with a named contact and a set response time.

02

Microsoft 365

Email, Teams and SharePoint setup, migration and licence clean-up.

03

Devices and endpoints

Laptop and desktop setup, patching, replacement and offboarding.

04

Networking

Wi-Fi, firewalls, switches and structured cabling, including NBN and business fibre cutover.

05

Backup and recovery

Offsite backup, restore testing and a written recovery plan.

06

Onsite support

Scheduled visits in Sydney and Melbourne, remote the rest of the time.

Who we work with

Professional services, trades and not-for-profits from five to fifty staff.

Talk to us

Contact

Remote support available Australia-wide.

Email is the fastest way to reach us — we reply within one business day.

Hours
Mon–Fri 8:30am–5:30pm